In accordance with art. 481 of the Colombian Tax Code, tourist services supplied to residents abroad and used on Colombian territory, from packages sold by hotels listed in the national tourism register, are exempt from VAT, for which they must prove their status by presenting a passport, Andean Card or Mercasur card verifying their immigration status with the PIP entry and permanence stamp.

The following general terms and conditions form the basis of the contract between the MUNDO NUEVIO MINCA Eco Lodge and the service providers selected for the tourist package chosen freely and voluntarily on their part. Tourist packages organized and marketed by MUNDO NUEVO MINCA are subject to the terms and conditions set out in this document.

We remind you that this booking includes a tourist package, for which reason we advise you to read carefully the terms and conditions of each of the chosen services, since the terms and conditions of each of them are applicable to this case. Please bear in mind that a tourist package for the purposes in question will be understood as the combination of two or more tourist services, as a single product and for a unified price, and as services complementary to the purposes in question. Additional tourist services include accommodation and basic transport, which may or may not be included in the tourist plan, e.g. food, airport-hotel-airport transfers, tours, medical assistance cards, etc. 

1. Special offer conditions

In the case of these forfeit offers, any changes to the booking will be subject to the restrictions of the contracted tariff and to the cancellation policies established by the supplier of the services purchased. If the booking allows for modifications, these will be subject to service management fees plus, where applicable, penalties or price differences set by the service provider.

2. General terms and conditions of the tourist package contract

The service contract, by which the customer accepts one of the tourist packages organized and marketed by MUNDO NUEVO MINCA, will be considered to have become perfect from the time of issue of the booking confirmation or cancellation of the first deposit in accordance with the method of payment organized by MUNDO NUEVO MINCA.

3. Rules applicable to tourist package benefits

The services that make up the tourist package result from the information provided to the customer, as well as the indications relating to this information that are accepted by the customer before confirming the reservation. However, the hotel reserves the right to modify the information provided via its web portal, prior to the conclusion of the contract. This information will be provided to the consumer in compliance with the applicable regulatory budgets.

4. Services offered

1. Accommodation: this is the accommodation provided by the hotel to the CLIENT and his/her registered companions, exclusively for residential purposes on the dates established in the reservation.

2. Food and beverages: The same hotel offers: Full meal plan: breakfast, lunch and dinner are available. The customer's choice during their stay will determine the food included in their package.

3. Yoga: when our teacher is available, every day at La Punta at 7.00 a.m. before sunrise in the Sierra. 1 hr: 20.000 cop

4. Basic laundry: 35,000 cop

5. Modification of the contract: If at any time prior to the start of the contracted service, the customer wishes to request modifications and the hotel is able to carry them out, provided that they are authorized, the corresponding penalties will always be applied and in addition the management costs and the difference will be invoiced at the rate if this proves to be necessary. Mundo Nuevo may only make changes that are necessary for the successful completion of the trip, prior to the execution of the contracted service, provided that they are not significant. Necessary changes are considered significant if they prevent the achievement of its objectives, according to its general or particular characteristics.

Should the hotel be obliged to make significant changes, it will immediately inform the customer.

6: Price.

Once the purchase price has been confirmed, it is no longer subject to change. It can only be modified if, before confirming the reservation, the services increase. Once the purchase price has been confirmed, it is no longer subject to change.

In the event that the traveler and/or user is a tourist NOT resident in the country of Colombia, the National Directorate of Taxes and Customs of Colombia (DIAN) will reimburse 100% of the sales tax (VAT) it pays for purchases of taxed goods on national territory, including purchases within the hotel that generate said tax because they are not included in the tourist package, and said procedure must be advanced by the customer by verifying its validity.

WE'D APPRECIATE IT IF YOU COULD VOLUNTARILY TIP THE TEAM ON DEPARTURE.

Please note that we ask for your credit card details as this is our procedure.

Please note that there are no additional payments, except for Hostel World guests who pay 15% to HostelWorld. Payments will be requested upon check-out.

THE MUNDO NUEVO ECO LODGE TEAM LOOKS FORWARD TO WELCOMING YOU.