We regret that you have been forced to cancel.
The cancellation policy is 100% if you cancel within 8 days of your arrival date (if your reservation is for the 10th, you can cancel free of charge until the 1st).
Please note that all prices are exclusive of VAT. In the event of no-show or cancellation within 8 days, you must send us a copy of your passport and entry visa for Colombia in order not to be charged VAT. Otherwise, VAT of 19% will be charged.